Francis from Gap Management is amazing. His curiosity, his great questions, and his ability to obtain the answers is remarkable. Francis filled a gap in my knowledge that I didn’t know I had. I hired him to provide a report on what my coaching clients thought about my practice. Through a guided and robust process, I was able to select some great questions, and link him to the clients we identified as important to survey.
His high level of support and communication made it easy and quick. My clients enjoyed their call with him and many reported that they felt honoured to be asked to participate. The results of the survey were compiled into a report that contained not only the content of their answers, but also included detailed and insightful analysis of their responses. He broke out the statements I could use as testimonials and gave some great key words to use in future sales and marketing.
I discovered some things about my coaching and how my clients experience it that I would never have guessed. Francis’ deep experience and knowledge created value every step of the way.
I would trust Francis with my clients again and have recommended his services to a number of my clients for their benefit.