Francis Waller, Author at Gap Management

In every marketing and sales system, the first step always includes “gathering information and learning”. The value of that time […]

Best Practices For Business Coaches – According To Their Clients

The clients of 4 different business coaches were interviewed and their comments were analyzed. Here are their Best Practices, in

Each F.A.R. (Feedback And Reputation) Report needs to deliver good ideas and easy to use marketing tools. When we learn

It’s easy to pay a person or company in order to get positive comments. But those quickly kill credibility The

Client Interviews can get into sensitive areas. When my client asks that their customers be interviewed for useful feedback, lots

When you hear five or more people giving feedback with a common suggestion, it becomes clear: the client needs to

If you calculate the time and cost it takes to get a new client, and then the revenue from that

Professional Does It Support or Specialist Does It

Each Feedback & Reputation Report (FAR) is very individual and yet there are common processes and outcomes. Stories told about

Churn Rate In Professional Services Is Expensive Finding and gaining new clients is a constant and is expensive in Professional