Francis Waller, Author at Gap Management

Nobody’s Ancestors Sat Around A Campfire And Memorized Data, They Told Stories!

Everyone’s ancestors learned stories. We are wired to remember them: there are 8 parts of our brains that are involved

When the first Survey Report was given to a client, it was just text. 28 of their customers had been

Vocal feedback from current and past customers is really valuable. If a business or professional wants to grow beyond their

Francis Waller - November 21, 2020

Networking in person, online or over the phone: your goal is to start new relationships. Some new connections won’t be

Francis Waller - September 27, 2019

When we ask for a client critique, we become vulnerable. And the challenge is to hear the words, plus the

Francis Waller - September 22, 2019

Getting new contacts and business opportunities always takes a variety of connections and tools. Effective Client Development uses a system,

Francis Waller - February 28, 2019

In the next 1-2 minutes, can you see the total of all your possible deals for the next month, so

When I worked in a business newspaper, my job was to create and sell advertising. Most of my colleagues focused

Francis Waller - September 17, 2018

Because I have focused on “Services Marketing’ it’s been important to gather information from a variety of business and professional