Author name: Francis Waller

FISH – First Impressions Start Here

Francis Waller - November 25, 2021

“Keep little fish stickers on the phone to remind people how important the way they answer the phone can be

Everyone’s ancestors learned stories. We are wired to remember them: there are 8 parts of our brains that are involved

When the first Survey Report was given to a client, it was just text. 28 of their customers had been

Vocal feedback from current and past customers is really valuable. If a business or professional wants to grow beyond their

Francis Waller - November 21, 2020

Networking in person, online or over the phone: your goal is to start new relationships. Some new connections won’t be

Francis Waller - September 27, 2019

When we ask for a client critique, we become vulnerable. And the challenge is to hear the words, plus the

Francis Waller - September 22, 2019

Getting new contacts and business opportunities always takes a variety of connections and tools. Effective Client Development uses a system,

Francis Waller - February 28, 2019

In the next 1-2 minutes, can you see the total of all your possible deals for the next month, so

When I worked in a business newspaper, my job was to create and sell advertising. Most of my colleagues focused